Shipping Policy
Delivery time consists of two phases:
1. Processing time
Within 1-3 business days of placing the order, it will be checked, approved and packed. The package is then prepared for shipment.
2. Delivery time
United Kingdom 8-14 business days
Shipping is provided by Royal Mail or DHL.
All shipping times do not include any customs delays. During busy periods such as Christmas, Black Friday and New Year, deliveries may take longer.
What does shipping cost?
We offer free premium shipping. This includes insurance in case of theft, loss or damage of the package.
Where is my package?
After shipment, the customer will receive an email with a tracking number.
The order can be tracked here: https://londra-clothing.uk/apps/parcelpanel
For logistical reasons, the order may be shipped in multiple partial shipments.
My tracking number is not working
It may take up to 5 business days for tracking information to be updated. If tracking still does not provide information after several days, customer service can be contacted.